Privacy Policy

At SocialVibe, your privacy is our priority. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our mood tracking platform. By using SocialVibe, you agree to the practices described in this policy. If you do not agree, please discontinue use of the platform.

1. Information We Collect

We collect different types of information to provide a better, personalized experience. This includes:

a. Personal Information

  • Your name, email address, and any optional information you choose to add (e.g., profile picture, bio).
  • Login credentials and authentication data.

b. Mood and Activity Data

  • Your daily mood entries, including timestamps, mood types, mood intensity, associated tags (like "productive", "anxious", etc.), and any notes or journal entries.
  • Timeline logs and emotional patterns over time.

c. Device and Usage Information

  • IP address, device type (e.g., mobile, tablet), operating system, app version.
  • Interaction logs, including how you navigate or interact with features on the app.

2. How We Use Your Information

We use the data collected for the following purposes:

  • To provide, personalize, and enhance your mood tracking experience.
  • To generate emotional insights, timelines, and visual mood analytics tailored to you.
  • To troubleshoot technical issues and improve app performance and usability.
  • To communicate service updates, new features, support notifications, or important changes to policies.
  • To monitor and analyze overall platform usage in a way that improves our offerings and user satisfaction.

3. Sharing and Disclosure of Information

We respect your privacy and do not sell, rent, or trade your personal data. We may, however, share your data under limited conditions:

  • Third-Party Services: We may use trusted service providers (e.g., cloud hosting, analytics) who help operate and improve SocialVibe. These third parties are obligated to maintain confidentiality and use the data only as instructed.
  • Legal Compliance: We may disclose your information to comply with applicable laws, government regulations, legal processes, or enforceable governmental requests (e.g., subpoenas, court orders).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the business assets. You will be notified if such changes occur.

4. Your Rights and Controls

We believe in user empowerment and transparency. You have control over your information:

  • Access and Edit: You can view and edit your profile and mood entries directly within the app.
  • Account Deletion: If you wish to delete your account and associated data, you may do so from the app settings or by contacting us directly at care@socialvibes.com. Once deleted, your data will be removed from our active servers, although backups may persist temporarily for security and legal compliance.

5. Data Security

We implement multiple layers of security to safeguard your personal data, including:

  • Data encryption (at rest and in transit).
  • Secure server infrastructure.
  • Role-based access controls and monitoring.

However, no method of data transmission or storage over the Internet can be guaranteed to be 100% secure. While we strive to protect your data, we cannot ensure absolute security and encourage you to also use strong passwords and secure your device.

6. Children’s Privacy

SocialVibe is not intended for users under the age of 13. We do not knowingly collect personal information from children. If we become aware of data collected from a child under 13, we will take appropriate steps to delete that information promptly.

7. Updates to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our services, data practices, or legal requirements. When we do, we will update the “Effective Date” at the top of the page and notify users of any significant changes through the app or website. Continued use of the platform after such updates constitutes your acceptance of the revised policy.

8. Contact Us

If you have questions, concerns, or feedback regarding this Privacy Policy or how your data is handled, feel free to contact us at:

? Email: care@socialvibes.com
Subject Line: Privacy Policy Inquiry

We’re committed to maintaining your trust and ensuring a safe and transparent environment at SocialVibe.